<?xml version="1.0" encoding="utf-8"?>

<otrs_stats>
<Cache>0</Cache>
<Description>List of tickets closed last month which required the most time to process.

NOTE: Please check the output and configuration of the statistics carefully to make sure that it produces the results you expect. If necessary, change the configuration before using the statistics in a production environment.</Description>
<File></File>
<Format>CSV</Format>
<Format>Print</Format>
<GraphSize></GraphSize>
<Object>TicketList</Object>
<ObjectModule>Kernel::System::Stats::Dynamic::TicketList</ObjectModule>
<ObjectName>Ticketlist</ObjectName>
<Permission>stats</Permission>
<StatType>dynamic</StatType>
<SumCol>0</SumCol>
<SumRow>0</SumRow>
<Title>List of the most time-consuming tickets</Title>
<UseAsRestriction Element="Limit" Fixed="1">
<SelectedValues>5</SelectedValues>
</UseAsRestriction>
<UseAsRestriction Element="CloseTime" Fixed="1" TimeRelativeCount="1" TimeRelativeUnit="Month">
</UseAsRestriction>
<UseAsValueSeries Element="OrderBy" Fixed="1">
<SelectedValues>AccountedTime</SelectedValues>
</UseAsValueSeries>
<UseAsValueSeries Element="SortSequence" Fixed="1">
<SelectedValues>Down</SelectedValues>
</UseAsValueSeries>
<UseAsXvalue Element="TicketAttributes" Fixed="1">
</UseAsXvalue>
<Valid>1</Valid>
</otrs_stats>
